Our privacy policy

We’re committed to protecting your personal data and being transparent about how we use it. This page explains what information we collect, why we collect it, and the choices you have. If you use our website or services, this policy applies to you.

Last updated: 05 January 2026

1. Who we are

Moov Homes is the trading name of Unity Property Trading Ltd, registered in England and Wales under company number 16485114.

Registered office:
Moov Homes
Tallis House, 2 Tallis St,
Blackfriars, London EC4Y 0AB

Contact email: letsmoov@moovhomes.co.uk

We are the data controller for the purposes of UK GDPR and the Data Protection Act 2018.

2. Personal data we collect

We collect the following types of information:

Information you provide directly

  • Name
  • Email address
  • Phone number
  • Property address
  • Property details you enter into our valuation form
  • Messages or enquiries sent through the website


Information collected automatically

  • IP address
  • Device information
  • Browser type
  • Cookies and tracking technologies (see cookie policy)
  • Pages viewed and actions taken on the site


Information from third parties

  • Property data from trusted partners who supply valuation inputs
  • Publicly available property information
  • Analytics from service providers such as Google Analytics

3. How we use your information

We use your personal data to:
‍

  • Provide instant property valuations
  • Prepare or discuss potential offers
  • Improve accuracy of our valuation models
  • Respond to your queries
  • Send service-related communications
  • Maintain website performance and security
  • Carry out analytics to improve our platform
  • Comply with legal or regulatory obligations


We do not sell your personal data.

4. Legal bases for processing

We process your personal data under the following legal bases:
‍‍

  • Contract – to deliver our valuation and offer services
  • Legitimate interests – to run, improve, and protect our platform
  • Consent – for marketing communications or optional cookies
  • Legal obligation – where required by law

5. How long we keep your data

We keep your data only for as long as necessary for the purposes described in this policy. Typical retention periods include:
‍

  • Valuation and enquiry data: up to 24 months
  • Email communications: up to 24 months
  • Analytics and logs: up to 14 months (depending on provider)


We securely delete or anonymise data once it is no longer needed.

6. How we share your data

We may share your data with:

  • Technical partners who help process valuation data
  • Service providers that support our website, analytics, and emails
  • Professional advisers (legal, accounting, compliance)
  • Regulators or authorities where legally required


All partners must comply with UK GDPR and only process data under our instruction.

We do not allow third parties to use your data for their own marketing.

7. International transfers

Some service providers may process data outside the UK.
Where this happens, we ensure appropriate safeguards are in place such as Standard Contractual Clauses or equivalent protections.

8. Your rights

Under UK GDPR you have the right to:
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  • Access your personal data
  • Correct inaccurate information
  • Delete your data (“right to be forgotten”)
  • Object to processing
  • Restrict processing
  • Request data portability
  • Withdraw consent (for marketing or cookies)


To exercise these rights, email us at letsmoov@moovhomes.co.uk

9. Marketing communications

We only send marketing communications if you have opted in.
You can unsubscribe at any time using the link in our emails or by contacting us.

10. Cookies

We use essential and optional cookies to run the website and improve your experience.
Details are provided in our cookie policy.

11. Security

We use appropriate technical and organisational measures to protect your personal data from loss, misuse, unauthorised access, or disclosure.
‍
However, no online service is completely secure, so we cannot guarantee absolute security.

12. Third-party links

Our website may contain links to third-party websites.
We are not responsible for their privacy practices or content.

13. Changes to this policy

We may update this privacy policy from time to time.
Any significant changes will be posted on this page with an updated revision date.

14. Contact us

If you have any questions about this privacy policy or how we handle your data, contact:
‍
Moov Homes
Email: letsmoov@moovhomes.co.uk

Address:
Moov Homes
Tallis House, 2 Tallis St,
Blackfriars, London EC4Y 0AB